1 hour ticket response
We are dedicated to providing a swift and accurate response to each client support ticket submitted by a client. Our skilled client support staff representatives will examine your issue and will offer you the most effective option. We offer a 1–hour response time guarantee for all tickets. As a matter of fact, our average response time has proven to be 20 minutes.
An Excellent Client Care Service
Each member of our technical support team has many years of experience in the shared hosting industry and the vast majority of them have worked for us for at least five years. They all are prepared to respond to all your inquiries in the most professional manner possible.
An Easy–to–Navigate Help Center
Built into the Website Control Panel is an intuitive Help section, which features a variety of information sources. You can search through a constantly updated knowledge base offering web hosting account administration articles and web site management articles, check out our educational video tutorials or examine our F.A.Q. archive.
